Article
Operational slack, service disruptions, and service quality: Empirical evidence from the US airline industry
Computers and Industrial Engineering
(2021)
Disciplines
- Business and
- Engineering
Publication Date
2021
Citation Information
Davood Golmohammadi. "Operational slack, service disruptions, and service quality: Empirical evidence from the US airline industry" Computers and Industrial Engineering (2021) Available at: http://works.bepress.com/davood_golmohammadi/19/