|Present||Associate Provost and AT&T Distinguished Professor of Computer Science, University of Texas at El Paso|
University of Texas at El Paso
Usability inspection methods after 15 years of research and practice
Proceedings of SIGDOC 2007 (2007)
Usability inspection methods, such as heuristic evaluation, the cognitive walkthrough, formal usability inspections, and the pluralistic usability walkthrough, were introduced ...
A computational model of culture-specific conversational behavior
7th International Conference on Intelligent Virtual Agents (IVA07) (2007)
This paper presents a model for simulating cultural differences in the conversational behavior of virtual agents. The model provides parameters ...
Root causes of lost time and user stress in a ...
9th European Conference on Speech Communication and Technology (Interspeech'2005 — Eurospeech), (2005)
As a priority-setting exercise, we compared interactions between users and a simple spoken dialog system to interactions between users and ...