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Article
Assessing Facilitator Performance as an Influence on Student Satisfaction
Online Journal of Distance Learning Administration (2011)
  • David May, Eastern Kentucky University
  • Scotty Dunlap, Eastern Kentucky University
Abstract
Growth in class size within the online environment has resulted in a facilitator model in which an instructor teaches the class with the assistance of facilitators who interact with students in smaller groups. This research sought to determine the effectiveness of a structured performance evaluation for facilitators and the correlation to student satisfaction.
Keywords
  • distance eduction,
  • higher education facilitator student satisfaction,
  • distance education higher education
Publication Date
Summer 2011
Publisher Statement
Material appearing in The Online Journal of Distance Learning Administration may be distributed freely by electronic or any other means, providing that any such distribution is without charge (unless for purposes of cost recovery by interlibrary loan services) and that The Journal is acknowledged as the source. However, no article may be reprinted in any publication without the explicit written permission of the author(s).
Citation Information
David May and Scotty Dunlap. "Assessing Facilitator Performance as an Influence on Student Satisfaction" Online Journal of Distance Learning Administration Vol. 14 Iss. 2 (2011)
Available at: http://works.bepress.com/david_may/13/