Conference abstract: RefWorks receives rave reviews on the UMass Amherst campus. Reference librarians Madeleine Charney and Dave Mac Court outline the glories and the pitfalls of this online product and how it manages citations and generates bibliographies. Learn about “teaching moments” that occur during a session. The program also describes the various stages of librarians’ involvement and the evolution of RefWorks instruction, and is sponsored by ALS and ACRL/NEC.
Available at: http://works.bepress.com/david_maccourt/2/