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Got issues? Who cares about it? A large scale investigation of issue trackers from GitHub
2013 IEEE 24th International Symposium on Software Reliability Engineering (ISSRE): 4-7 November 2013, Pasadena: Proceedings
  • Tegawende F. BISSYANDE, University of Luxembourg
  • David LO, Singapore Management University
  • Lingxiao JIANG, Singapore Management University
  • Laurent REVEILLERE
  • Jacques KLEIN
  • Yves LE TRAON
Publication Type
Conference Proceeding Article
Version
Preprint
Publication Date
11-2013
Abstract
Feedback from software users constitutes a vital part in the evolution of software projects. By filing issue reports, users help identify and fix bugs, document software code, and enhance the software via feature requests. Many studies have explored issue reports, proposed approaches to enable the submission of higher-quality reports, and presented techniques to sort, categorize and leverage issues for software engineering needs. Who, however, cares about filing issues? What kind of issues are reported in issue trackers? What kind of correlation exist between issue reporting and the success of software projects? In this study, we address the need for answering such questions by performing an empirical study on a hundred thousands of open source projects. After filtering relevant trackers, the study used about 20,000 projects. We investigate and answer various research questions on the popularity and impact of issue trackers.
Keywords
  • public domain software,
  • Software performance evaluation
ISBN
9781479923663
Identifier
10.1109/ISSRE.2013.6698918
Publisher
IEEE
City or Country
Piscataway, NJ
Copyright Owner and License
Authors
Creative Commons License
Creative Commons Attribution-Noncommercial-No Derivative Works 4.0
Additional URL
http://doi.org/10.1109/ISSRE.2013.6698918
Citation Information
Tegawende F. BISSYANDE, David LO, Lingxiao JIANG, Laurent REVEILLERE, et al.. "Got issues? Who cares about it? A large scale investigation of issue trackers from GitHub" 2013 IEEE 24th International Symposium on Software Reliability Engineering (ISSRE): 4-7 November 2013, Pasadena: Proceedings (2013) p. 188 - 197
Available at: http://works.bepress.com/david_lo/140/