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Article
Seniors Language Paradigms: 21st Century Jargon and the Impact on Computer Security and Financial Transactions for Senior Citizens
ECU Publications 2011
  • David Cook, Edith Cowan University
  • Patryk Szewczyk, Edith Cowan University
  • Krishnun Sansurooah, Edith Cowan University
Publication Date
1-1-2011
Document Type
Conference Proceeding
Publisher
secau - Security Research Centre, Edith Cowan University, Perth, Western Australia
Editor(s)
Dr Trish Williams and Professor Craig Valli
Faculty
Faculty of Computing, Health and Science
School
School of Computer and Security Science / Security Research Centre (secAU)
RAS ID
12228
Comments

This article was originally published as: Cook, D. M., Szewczyk, P. S., & Sansurooah, K. (2011). Seniors Language Paradigms: 21st Century Jargon and the Impact on Computer Security and Financial Transactions for Senior Citizens. Paper presented at the Australian Information Security Management Conference. Perth, Western Australia. Original article available here

Abstract
Senior Citizens represent a unique cohort of computer users insomuch as they have come to the field of computer usage later in life, as novices compared to other users. As a group they exhibit a resentment, mistrust and ignorance towards cyber related technology that is born out of their educational and social experiences prior to widespread information technology. The shift from analogue to digital proficiency has been understated for a generation of citizens who were educated before computer usage and internet ubiquity. This paper examines the language difficulties encountered by senior citizens in attempting to engage in banking and communications that now rely heavily on internet connectivity and computer expression. In particular, this research exposes a generational problem facing senior citizens in the security of their financial assets.
Disciplines
DOI
10.4225/75/57b52d42cd8b8
Access Rights

free_to_read

Citation Information
David Cook, Patryk Szewczyk and Krishnun Sansurooah. "Seniors Language Paradigms: 21st Century Jargon and the Impact on Computer Security and Financial Transactions for Senior Citizens" (2011)
Available at: http://works.bepress.com/david_cook/11/