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Article
Using LEAN to Improve a Segment of Emergency Department Flow.
The Journal Of Nursing Administration
  • Courtney Vose, RN, MSN, MBA, APRN, Lehigh Valley Health Network
  • Christine Reichard, CHUC, Lehigh Valley Health Network
  • Susan Pool, Lehigh Valley Health Network
  • Megan Snyder, BSN, RN, BC, Lehigh Valley Health Network
  • David B Burmeister, DO, FACEP, Lehigh Valley Health Network
Publication/Presentation Date
11-1-2014
Abstract
Emergency department (ED) overcrowding is an organizational concern. This article describes how Toyota LEAN methods were used as a performance improvement framework to address ED overcrowding. This initiative also impacted "bolus of patients" or "batching" concerns, which occur when inpatient units receive an influx of patients from EDs and other areas at the same time. In addition to decreased incidence of overcrowding, the organization realized increased interprofessional collaboration.
Disciplines
PubMedID
25340919
Document Type
Article
Citation Information

Vose, C., Reichard, C., Pool, S., Snyder, M., & Burmeister, D. (2014). Using LEAN to Improve a Segment of Emergency Department Flow. The Journal Of Nursing Administration, 44(11), 558-563. doi:10.1097/NNA.0000000000000098