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Presentation
A Quality-Oriented Human Resource Strategy and Customer Satisfaction
International Federation of Scholarly Associations of Management (1994)
  • Daniel J. Koys, DePaul University
Publication Date
1994
Citation Information
Daniel J. Koys. "A Quality-Oriented Human Resource Strategy and Customer Satisfaction" International Federation of Scholarly Associations of Management (1994)
Available at: http://works.bepress.com/daniel_koys/31/