Skip to main content
Article
What Should I Believe? Exploring Information Validity on Social Network Platforms
Journal of Business Research
  • Daniel Asamoah, Wright State University - Main Campus
  • Ramesh Sharda
Document Type
Article
Publication Date
1-1-2021
Abstract

Social network (SN) platforms have become ubiquitous in most countries. However, the reliability of the information shared and the structural mechanisms that govern the discussions is constantly being questioned. There is a need for understanding the mechanism for information dissemination and developing decision aids that can help decipher information validity. Our context is the support provided within the mental health community where the diseases are typically chronic and the need for social and medical support is obvious. We employ an analytics approach in the context of social capital theory (SCT) to study the relationship between the structural makeup (i.e., influence) of a user and the characteristics of the knowledge disseminated on a microblogging platform. Different types of information provide various types of support to patients. This paper provides a foundational theoretical framework to create decision aids so that users can decide on relevant information for their needs.

Citation Information
Daniel Asamoah and Ramesh Sharda. "What Should I Believe? Exploring Information Validity on Social Network Platforms" Journal of Business Research Vol. 122 (2021) p. 567 - 581 ISSN: 0148-2963
Available at: http://works.bepress.com/daniel_asamoah/31/