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Article
Rejecting and Restricting Smart Home Technology
IEEE International Professional Communication Conference
  • David Wright, Missouri University of Science and Technology
  • Daniel Burton Shank, Missouri University of Science and Technology
Abstract

Interest in and ownership of smart home voice assistants like Amazon Alexa and Google Home devices have exponentially increased in recent years. Many people may purchase or be gifted such devices without knowing their potential for connecting with other home technology, listening to private conversations, sharing information with companies, and creating problems due to misunderstanding vocal commands or technological capabilities. Concerns and worries about these devices may be exacerbated over time or by a specific incident. To understand reactions to such situations, we conducted semi-structured in-depth interviews with ten people who reported different types of worrying incidents with a range of smart home devices and their reactions to reduce that worry. The two dominate reactions were restricted acceptance or discontinuance of the smart home technology, while three other interviews revealed nuanced reactions on the acceptance-rejection continuum.

Department(s)
English and Technical Communication
Second Department
Psychological Science
Keywords and Phrases
  • Non-adoption,
  • smart home technology,
  • technological worry,
  • technology acceptance and rejection,
  • trial technology acceptance
International Standard Book Number (ISBN)
978-166549517-2
Document Type
Article - Conference proceedings
Document Version
Final Version
File Type
text
Language(s)
English
Rights
© 2023 Institute of Electrical and Electronics Engineers, All rights reserved.
Publication Date
1-1-2022
Publication Date
01 Jan 2022
Citation Information
David Wright and Daniel Burton Shank. "Rejecting and Restricting Smart Home Technology" IEEE International Professional Communication Conference (2022) p. 352 - 357 ISSN: 2158-1002; 2158-091X
Available at: http://works.bepress.com/daniel-shank/46/