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Presentation
Reframing reference services: Perceptions and futures of the reference desk, findings from a mixed-methods survey of United States academic libraries
ACRL Together Wherever Virtual Conference (2020)
  • Samantha Kennedy, Rowan University
  • Daniel Kipnis, Rowan University
  • Ashley Lierman, Rowan University
Abstract
The presenters will share their results from a national, mixed-methods survey of over 239 academic libraries from the United States. The survey focused on reference desk models and librarian perceptions of the value of a physical reference desk. Attendees will have the opportunity to be part of the discussion and collaborate in a Google Doc brainstorming ideas for the future including changing reference desk models, meeting the needs of our users, and reenvisioning what reference means.
Keywords
  • Reference,
  • librarianship,
  • academic libraries
Publication Date
June 8, 2020
Citation Information
Samantha Kennedy, Daniel Kipnis and Ashley Lierman. "Reframing reference services: Perceptions and futures of the reference desk, findings from a mixed-methods survey of United States academic libraries" ACRL Together Wherever Virtual Conference (2020)
Available at: http://works.bepress.com/daniel-kipnis/26/