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Article
The Experience of Latino Parents of Hospitalized Children During Family-Centered Rounds
JONA: The Journal of Nursing Administration (2015)
  • Lisa Walker-Vischer, Santa Clara Valley Medical Center
  • Constance D. Hill, San Jose State University
  • Suzanne Mendez, Santa Clara Valley Medical Center
Abstract
OBJECTIVE: The aim of this study is to describe the experience of Latino parents of hospitalized children during family-centered rounds (FCRs).

BACKGROUND: Family-centered rounds provide a mechanism to exchange information and facilitate shared decision making. Latino parents may have a suboptimal experience during FCRs. Understanding this experience helps nurse leaders improve patient satisfaction.

METHODS: Using a convenience sample, written surveys in Spanish were given to 20 parents who had attended at least 2 FCRs. The surveys were translated into English for data analysis.

RESULTS: The narrative data were analyzed for common themes using content analysis. Four themes were identified: valued perception, inclusion and care, facilitated communication, and meeting expectations.

CONCLUSIONS: Parents in this study felt that their participation and input were valued and that these positively impacted care. Family-centered rounds helped them understand the plan and facilitated communication when done in Spanish. Nurse leaders play a key role in improving satisfaction and increasing access to translation services or bilingual staff.
Publication Date
March, 2015
DOI
10.1097/NNA.0000000000000175
Publisher Statement
SJSU users: use the following link to login and access the article via SJSU databases.
Citation Information
Lisa Walker-Vischer, Constance D. Hill and Suzanne Mendez. "The Experience of Latino Parents of Hospitalized Children During Family-Centered Rounds" JONA: The Journal of Nursing Administration Vol. 45 Iss. 3 (2015) p. 152 - 157 ISSN: 0002-0443
Available at: http://works.bepress.com/constance_hill/2/