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Article
Consumer Perceptions of Integrated Trauma-Informed Services among Women with Co-Occurring Disorders
The Journal of Behavioral Health Services and Research
  • Colleen Clark, University of South Florida
  • M. Scott Young, University of South Florida
  • Elizabeth Jackson, 2230 The Circle,Raleigh
  • Carla Graeber, Arapahoe House, Inc.
  • Ruta Mazelis, Cutting Edge Newsletter
  • Nina Kammerer, Brandeis University
  • Nicholas Huntington, National Center on Family Homelessness
Document Type
Article
Publication Date
1-1-2008
Keywords
  • assessment,
  • Consumer Perceptions of Care (CPC),
  • trauma,
  • health care delivery,
  • integrated services,
  • intervention,
  • mental health services,
  • program evaluation,
  • test construction,
  • test reliability,
  • services assessment instrument,
  • substance abuse services,
  • test construction
Digital Object Identifier (DOI)
https://doi.org/10.1007/s11414-007-9076-0
Abstract

As part of a national, multi-site treatment outcome study, an instrument was designed to assess consumers’ perceptions of key services integrating trauma, mental health, and substance abuse issues, the Consumer Perceptions of Care (CPC). This study evaluates the psychometric properties of this instrument and analyzes consumers’ perceptions of the services they received. The results suggest that the measure has four factors: services integration, choice in services, trauma-informed assessment, and respect for cultural identity. These factors demonstrated adequate reliability, and the overall results suggested that the measure is a reliable, sensitive, and valid reflection of consumers’ perceptions of their services and their providers for diverse racial and ethnic groups. Women in the intervention programs perceived their services as more highly integrated for trauma, mental health, and substance use than women in the services as usual or comparison programs, supporting its utility as a measure of programs designed to provide integrated services.

Citation / Publisher Attribution

The Journal of Behavioral Health Services and Research, v. 35, issue 1, p. 71-90

Citation Information
Colleen Clark, M. Scott Young, Elizabeth Jackson, Carla Graeber, et al.. "Consumer Perceptions of Integrated Trauma-Informed Services among Women with Co-Occurring Disorders" The Journal of Behavioral Health Services and Research Vol. 35 Iss. 1 (2008) p. 71 - 90
Available at: http://works.bepress.com/colleen_clark/11/