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Article
Consumer socialisation in a marketer-sponsored edutainment centre
International Journal of Retail and Distribution Management
  • Damien Arthur, Zayed University
  • Claire Eloise Sherman, Zayed University
ORCID Identifiers

0000-0002-3072-2974

Document Type
Article
Publication Date
1-1-2016
Abstract

© 2016, © Emerald Group Publishing Limited. Purpose: The purpose of this paper is to investigate a marketer-sponsored edutainment centre as a consumer socialisation agent by examining effects on preference for the sponsor brands and the degree of socialisation children experience. Design/methodology/approach: Interviews were undertaken with 16 children in their analytical stage of development as well as one of their parents immediately prior, immediately after, and one week following a part-day visit to the heavily branded edutainment centre Kidzania. Findings: Results suggest that children did experience consumer socialisation. There was a movement in brand preferences towards the sponsored brands. The children also demonstrated advances in transaction knowledge. Specifically, significant increases were found in product and brand knowledge, shopping scripts and retail knowledge, with some children moving beyond perceptual and analytical thought and demonstrating reflective thought. In contrast, most children did not demonstrate an analytical level of advertising and persuasion knowledge. Research limitations/implications: Findings are constrained by the children’s specific experiences and the aptitude of both the children as interviewees and the parents as observers/interpreters. Although delayed measures were used this does not necessarily confirm permanency of the effects. Originality/value: This is the first study to date to examine a marketer-sponsored edutainment centre as a socialisation agent. Specifically, the study contributes to the understanding of this new, participatory form of marketing communications by demonstrating its value in achieving brand objectives while fostering the consumer socialisation of children.

Publisher
Emerald Group Publishing Ltd.
Disciplines
Keywords
  • Advertising to children,
  • Consumer socialization,
  • Edutainment,
  • Kidzania,
  • Persuasion knowledge,
  • Transaction knowledge
Scopus ID
84996798873
Indexed in Scopus
Yes
Open Access
No
https://doi.org/10.1108/IJRDM-08-2015-0132
Citation Information
Damien Arthur and Claire Eloise Sherman. "Consumer socialisation in a marketer-sponsored edutainment centre" International Journal of Retail and Distribution Management Vol. 44 Iss. 11 (2016) p. 1149 - 1165 ISSN: <a href="https://v2.sherpa.ac.uk/id/publication/issn/0959-0552" target="_blank">0959-0552</a>
Available at: http://works.bepress.com/claire-sherman/9/