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The Public Speaks, Again: An International Study of Legal Communication
University of Arkansas Little Rock Law Review (2017)
  • Christopher R Trudeau
  • Christine Cawthorne
Abstract
This is the first international study to look at the public's preferences for legal communication across five major English-speaking countries -- the U.S., the U.K., Canada, Australia, and New Zealand. The results? No matter the country, people overwhelmingly preferred the plain language when given the choice between alternatives.

This study is also the first to measure the impact that traditional legal communication has on the workplace. The results show that no matter the sector -- government, business, healthcare, or law -- both lawyers and non-lawyers frequently have to interpret legal information to do their jobs. Yet they often struggle to do so, which hurts productivity.

In short, using plain language is not only be what people want -- it's what workplaces need to be more productive. Read this ground-breaking study to find learn more.




Keywords
  • plain language,
  • clarity,
  • empirical,
  • communication,
  • legal writing,
  • health literacy,
  • legal drafting,
  • legal communication,
  • workplace productivity,
  • clear language,
  • understanding,
  • client communication,
  • public communication
Publication Date
Winter 2017
Citation Information
Christopher R Trudeau and Christine Cawthorne. "The Public Speaks, Again: An International Study of Legal Communication" University of Arkansas Little Rock Law Review Vol. 40 Iss. 2 (2017) p. 249 - 282
Available at: http://works.bepress.com/christopher_trudeau/4/
Creative Commons license
Creative Commons License
This work is licensed under a Creative Commons CC_BY-SA International License.