The Upjohn Institute and Employment Services Management Divisions (EMSD) have successfully cooperated on randomized controlled trials (RCT) in the Michigan Works Southwest workforce investment area (WIA). This project aims to pursue additional areas where Upjohn research can learn from and enhance the effectiveness of EMSD activities wit the aim of developing practices that can be national models. This is an Upjohn Institute internally funded project. Upjohn research staff are welcome to join Chris O'Leary on project activities that fit their interests.