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Contribution to Book
Investigating the interdependence of organisations and information systems.
Faculty Publications
  • Laurence Brooks
  • Christopher Davis
  • Mark Lycet
SelectedWorks Author Profiles:

Christopher J. Davis

Document Type
Book Chapter
Publication Date
Date Issued
Date Available

Using the personal construct theory (PCT) as an underlying conceptual frame, this chapter explores the interdependence of organisations and information systems. Two PCT-related techniques—repertory grid analysis (RepGrid) and cognitive mapping (CM)—were used to investigate the dynamics of this interaction. Changing business models and information technologies were investigated in two distinct work settings: in each case, the technique contributed substantial insight into the role of information systems in that context. The analysis shows that the techniques have matured to a stage where they provide a basis for improved understanding of the organizational complexities related to information technologies. The techniques focus on the social construction of meaning by articulating and interpreting the discourse that surrounds the development implementation, and use of information technology in organisations. It is these ongoing discourses that create the dynamic complexities in the organisations, as they “play” themselves out, and develop, over time. Current research has articulated and improved awareness of the issues and concerns that surround computer-based information systems (CBIS). Despite the differing contexts and work processes, the findings from each case suggest that the techniques facilitated social construction and increased the conceptual agility of managers, leading to improved integration of organizational processes and technology. The chapter concludes by drawing out the idea of the development of a conceptual model to act as a framework for the analysis of cognitive schema and shared understanding. In developing and participating in this shared understanding, both organizational and technological communities could increase their awareness of each other’s issues and concerns, thereby enabling them to improve the conceptual agility of the organisation.


Abstract only. For full access to the chapter, check out the book through your local library, request it on interlibrary loan, or order it through a book dealer. Members of the USF System may access the full-text of the article through the authenticated link.

Idea Group Pub.
Creative Commons License
Creative Commons Attribution-Noncommercial-No Derivative Works 4.0
Citation Information
Brooks, L., Davis, C.J., & Lycett, M. (2007). Investigating the interdependence of organisations and information systems. In B.C. Stahl (Ed.), Issues and Trends in Technology and Human Interaction, (pp: 265-284), Hershey: Idea Group Pub.