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Article
Assessing the Impact of Organizational Internet and Email Monitoring Policy on Australian Employees
AMCIS 2010 Proceedings
  • Christine Van Toorn, School of Information Systems. Technology and Management University of New South Wales Sydney Australia
  • Annie Yue Shu, School of Information Systems. Technology and Management University of New South Wales Sydney Australia
Publication Date
8-1-2010
Abstract

Monitoring of Internet and email usage within the organisation aims to maintain workers’ productivity, minimise time inefficiency and misuse of resources. Whilst moderate monitoring may control resource efficiency, excessive monitoring may lead to declines in organizational effectiveness and breaches of business ethics. This research will focus on assessing the impact of organizational Internet and email monitoring on employees’ job satisfaction and productivity. Results identified that employees’ perception of Internet and email usage restrictions significantly impacts their satisfaction and perceived productivity. Consequently, findings contribute to a greater understanding of the impact of monitoring thus enabling optimum monitoring to be implemented within the workplace.

Citation Information
Christine Van Toorn and Annie Yue Shu. "Assessing the Impact of Organizational Internet and Email Monitoring Policy on Australian Employees" (2010)
Available at: http://works.bepress.com/christine_vantoorn/2/