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Contribution to Book
Information needs and seeking during the UK 2001 Foot-and-mouth disease crisis
Crisis information management: Communication and technologies (2012)
  • Christine Hagar, San Jose State University
Abstract
This chapter reports on the findings of a study which explored the multiple information needs that faced the Cumbrian farming community in the north-west of England during the biggest foot-and-mouth disease outbreak to affect the UK farming system. The findings of this study highlighted the importance of: the changes in information needs at different stages of the crisis; the context in which information seeking took place; the overlap of information and emotional needs; the formal and informal channels of information seeking; farmers as information providers as well as information seekers; the sense-making approach to information seeking during the crisis; trusted information sources; the need for a mix of ICTs; ICTs as a catalyst for innovation, place and space and new venues and meeting places for communities in a crisis; and providing a local response to a national crisis.
Keywords
  • foot-and-mouth disease,
  • information seeking,
  • information needs,
  • information,
  • communication technologies,
  • crisis
Publication Date
2012
Editor
C. Hagar
Publisher
Chandos Publishing
Series
Chandos Information Professional Series
ISBN
9781780632872
DOI
10.1016/B978-1-84334-647-0.50005-9
Publisher Statement
SJSU users: Use the following link to login and access this ebook via SJSU databases.
Citation Information
Christine Hagar. "Information needs and seeking during the UK 2001 Foot-and-mouth disease crisis" Oxford, UKCrisis information management: Communication and technologies (2012) p. 87 - 101
Available at: http://works.bepress.com/christine_hagar/4/