Think Before You CollaborateCharleston Advisor (2006)
Recent articles by Coffman and Arret in Searcher and Maxwell in American Libraries have called for a reevaluation of virtual reference; their articles cite rising costs, low usage, and technical glitches as reasons why libraries might want to pull the plug. Bailey-Hainer characterizes these claims as unfounded, at least as they apply to collaborative virtual reference; her article details the success of “Ask Colorado,” a statewide, multitype collaboration of 43 libraries. Bailey-Hainer cites that collaboration’s ability to serve a much widerrange of citizens, shared infrastructure, and collective marketing efforts as indications that collaboration makes virtual reference "more viable and affordable.
Citation InformationChristopher N. Cox. "Think Before You Collaborate" Charleston Advisor Vol. 7 Iss. 3 (2006)
Available at: http://works.bepress.com/chris_cox/5/