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Article
Partnership in Recruitment Process Outsourcing Projects: The Outsourcing Firm Perspective
Project Management Journal
  • Gloria Hui Wen Liu
  • Cecil Eng Huang Chua, Missouri University of Science and Technology
  • Yixuan Hu
Abstract

This research provides insights into how to enhance recruitment process outsourcing (RPO) project outcomes by improving partnerships with the RPO provider. We posit that knowledge sharing and top management support enhance partnership quality by increasing both parties’ mutual dependence and commitment to the relationship. We conducted a survey of 150 RPO projects. The results demonstrate the effectiveness of knowledge sharing and top management support for enhancing partnership, leading to enhanced RPO project outcomes (i.e., recommended candidates’ person-job fit). Theoretical and practical implications of the results are discussed.

Department(s)
Business and Information Technology
Keywords and Phrases
  • Knowledge Sharing,
  • Partnership,
  • Person-Job Fit,
  • Person-Organization Fit,
  • Recruitment Process Outsourcing,
  • Top Management Support
Document Type
Article - Journal
Document Version
Citation
File Type
text
Language(s)
English
Rights
© 2021 SAGE, All rights reserved.
Publication Date
8-1-2021
Publication Date
01 Aug 2021
Disciplines
Citation Information
Gloria Hui Wen Liu, Cecil Eng Huang Chua and Yixuan Hu. "Partnership in Recruitment Process Outsourcing Projects: The Outsourcing Firm Perspective" Project Management Journal Vol. 52 Iss. 4 (2021) p. 354 - 366 ISSN: 8756-9728; 1938-9507
Available at: http://works.bepress.com/cecil-chua/71/