This chapter will:; ; ; Identify different types of learners and how to evaluate their needs;; ; ; Discuss how to define a set of learning outcomes and how to assess them;; ; ; Show how to move from the workplace to the classroom using a research-based approach aimed at understanding more about a set of learners and how they engage with business discourse;; ; ; Provide a case study that illustrates how to approach specialized professional discourse, together with a set of tasks related to learners and learning outcomes, and a set of further readings.