"Using Customer-Service Software to Manage Serials Online Access Issues" by Carol Ann Borchert

Selected Works of Carol Ann Borchert

Follow Contact

Presentation

Using Customer-Service Software to Manage Serials Online Access Issues

North American Serials Interest Group Annual Conference (2005)

Carol Ann Borchert

Download

Keywords

customer relations management software,
serials,
ejournal troubleshooting

Disciplines

Library and Information Science

Publication Date

May, 2005

Location

Minneapolis, MN

Citation Information

Carol Ann Borchert. "Using Customer-Service Software to Manage Serials Online Access Issues" North American Serials Interest Group Annual Conference (2005)
Available at: http://works.bepress.com/carol_ann_borchert/23/