The authors of this chapter interviewed librarians from fifteen academic institutions who participated in a selection process for a discovery service. The pool of academic institutions engaged in the interviews represented universities and colleges of varying sizes in order to capture a variety of approaches to selection. Institutions were further chosen based on their use of a defined selection process that resulted in a recommendation and implementation of a discovery service. These interviews informed the identification of best practices and challenges faced in the selection process. The methodology and a summary of the interviews are described. The challenge of pursuing best practices is also discussed.