Skip to main content
Article
Total Quality Management Measures: Reliability and Validity Issues
Industrial Management (1995)
  • C. David Shepherd, Georgia Southern University
  • Marilyn M. Helms
Publication Date
Summer 1995
Citation Information
C. David Shepherd and Marilyn M. Helms. "Total Quality Management Measures: Reliability and Validity Issues" Industrial Management Vol. 37 (1995)
Available at: http://works.bepress.com/c_david_shepherd/39/