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Article
A Three Year Journey to Organizational and Financial Health Using the Balanced Scorecard: A Case Study at a Yale New Haven Health System Hospital
WCOB Faculty Publications
  • Andra Gumbus, Sacred Heart University
  • Dorothy E. Bellhouse
  • Bridget Lyons, Sacred Heart University
Document Type
Article
Publication Date
1-1-2003
Abstract

The article focuses on health care facilities. These facilities are facing financial pressures as the federal government, managed care, and the shift to outpatient care forces downsizing and hospital closures across the nation. This financial pressure translates for many institutions into an increased emphasis on financial metrics to the exclusion of other parameters. This article explores the three year journey to organizational and financial health of Bridgeport Hospital, a member of the Yale New Haven Health System, using the balanced scorecard as a strategic tool.

Comments

Published: Gumbus, Andras and Bridget Lyons. "A Three Year Journey to Organizational and Financial health Using the Balanced Scorecard: A Case Study at a Yale New Haven Health System Hospital." The Journal of Business & Economic Studies 9.2 (2003): 54-65.

Citation Information
Gumbus, Andras and Bridget Lyons. "A Three Year Journey to Organizational and Financial health Using the Balanced Scorecard: A Case Study at a Yale New Haven Health System Hospital." The Journal of Business & Economic Studies 9.2 (2003): 54-65.