As part of a survey we sent to tree wardens (individuals responsible for public trees) in communities in Massachusetts, USA, we examined which urban forest management tools and activities were most important to tree wardens themselves. Tree wardens generally agreed that inter-departmental communication and Chapter 87 (a state law promulgating the powers of a tree warden) were more important than having a qualified tree warden, an advocacy/advisory group, or a management plan (measures recognized by the USDA Forest Service in the Community Accomplishment Reporting System). Nearly all tree wardens prioritized removing dead and hazard trees. We discuss management implications of our results, paying particular attention to the importance of state laws in supporting urban forest management.