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Article
How Often Versus How Long: The Interplay of Contact Frequency and Relationship Duration in Customer-Reported Service Relationship Strength
Journal of Service Research (2009)
  • Tracey S Dagger, University of Queensland
  • Peter J Danaher, Melbourne Business School
  • Brian J Gibbs, Melbourne Business School
Disciplines
Publication Date
2009
Citation Information
Tracey S Dagger, Peter J Danaher and Brian J Gibbs. "How Often Versus How Long: The Interplay of Contact Frequency and Relationship Duration in Customer-Reported Service Relationship Strength" Journal of Service Research Vol. 11 Iss. 4 (2009)
Available at: http://works.bepress.com/brian_gibbs/11/