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About Brett Massimino

Brett Massimino is an assistant professor at the Cornell University School of Hotel Administration (SHA). Brett joined the faculty in July 2014, after receiving his PhD in operations management from the Fisher College of Business at the Ohio State University. Brett also holds a BS in computer engineering (summa cum laude) and an MBA in supply chain management. Prior to pursuing his PhD, Brett held a number of professional roles in international product management and software development. Brett currently teaches service operations management at SHA.

In his research, Brett investigates operational performance in globally distributed organizational settings. Specifically, he considers the confidentiality of proprietary, digital assets as a non-traditional, operational performance outcome. Brett’s research focuses on empirical phenomena—the worker behaviors, inter-organizational communications, and the location-specific, contextual conditions which may drive the outcomes related to digital asset confidentiality (e.g., data breaches, intellectual property losses, etc.). Methodologically, Brett leverages his background in software development throughout his research by developing and using a variety of modern automation techniques to facilitate the large-scale collection, management, visualization, and analysis of data. Brett currently has work published in Production and Operations Management, and also has a number of articles currently under review at other high-ranking operations management journals.


2014 Present Assistant Professor, Cornell University School of Hotel Administration
2014 Present Professor Robert M. Chase Faculty Fellow, Cornell University School of Hotel Administration
Present Assistant Professor and Professor Robert M. Chase Faculty Fellow, Cornell University School of Hotel Administration
20102012 Instructor, The Ohio State University

Curriculum Vitae

Research Interests

Honors and Awards

  • Winner of 2012 Academy of Management Best Student Paper Award – OM Division


2014 Ph.D., The Ohio State University ‐ Fisher College of Business
2009 MBA, Lehigh University ‐ College of Business & Economics
2004 BS, University of Pittsburgh ‐ Swanson School of Engineering

Contact Information

Services Operations Management
340 Statler Hall
Phone: 607.255.1641