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Article
Design An Interactive Dashboard System To Improve University Career Service: A Case Study
International Journal of Business and Systems Research
  • Bih-Ru Lea, Missouri University of Science and Technology
  • Wen Bin Yu, Missouri University of Science and Technology
Abstract

This research documents the process of developing a performance dashboard system for one university's career service centre to overcome challenges including lack of access to relevant information, stakeholders not taking advantage of what is being offered, and students' anxiety about not being able to find a job, and strategic planning. Through a theory foundation grounded on the literature, this research aims to integrate data into actionable information, present the right information to the right user at the right time, provide a platform for communication between all stakeholders, and improve stakeholder satisfaction through self-service ad hoc reporting. The design principles for information organisation, learnability, and user-friendly interface are presented. The interactive career service dashboard is then assessed based on ease of use, task effectiveness, and perceived usefulness.

Department(s)
Business and Information Technology
Keywords and Phrases
  • career service,
  • dashboard systems,
  • data visualisation,
  • higher education
Document Type
Article - Journal
Document Version
Citation
File Type
text
Language(s)
English
Rights
© 2024 Inderscience, All rights reserved.
Publication Date
1-1-2024
Publication Date
01 Jan 2024
Citation Information
Bih-Ru Lea and Wen Bin Yu. "Design An Interactive Dashboard System To Improve University Career Service: A Case Study" International Journal of Business and Systems Research Vol. 18 Iss. 2 (2024) p. 145 - 169 ISSN: 1751-2018; 1751-200X
Available at: http://works.bepress.com/bih-ru-lea/27/