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Article
Ethics and Moral Leadership: Quality Linkages
Total Quality Management and Business Excellence
  • Ben A. Maguad, Andrews University
  • Robert M. Krone, University of Southern California
Document Type
Article
Publication Date
3-9-2009
Keywords
  • Business ethics,
  • Cost of quality results of ethical failures,
  • Moral leadership
Abstract

This paper attempts to explore the link between ethics and moral leadership and the successful improvement of quality in organizations. Organizations need a culture of ethics to truly make their quality initiatives work. Ethical excellence should be incorporated by design into the continuous improvement process in order to sustain the quality journey over time. Moral leadership is the most important and the most critical variable for long-term business success.

DOI
https://doi.org/10.1080/14783360802623043
First Department
School of Business Administration
Citation Information
Ben A. Maguad and Robert M. Krone. "Ethics and Moral Leadership: Quality Linkages" Total Quality Management and Business Excellence Vol. 20 Iss. 2 (2009) p. 209 - 222
Available at: http://works.bepress.com/ben_maguad/7/