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Article
Perceived Situations: Moderators of the Relationship Between Role Ambiguity, Job Satisfaction and Effectiveness
Management
  • Barry Z. Posner, Santa Clara University
  • W. Alan Randolph
Document Type
Article
Publication Date
12-1-1979
Publisher
Taylor & Francis
Abstract

The moderating effect of situational factors on the relationship between role ambiguity, job satisfaction, and effectiveness was tested in a sample of 138 nurses. Results indicated that the negative relationships generally reported between role ambiguity, satisfaction, and effectiveness were less substantial for individuals who perceived higher levels of interdepartmental information flow, decision making involvement, and teamwork in their units. It is suggested that variations in organizational structure may be an important strategy for reducing the negative impact of role ambiguity.

Citation Information
Posner, B. Z., & Randolph, W. A. (1979). Perceived Situational Moderators of the Relationship between Role Ambiguity, Job Satisfaction, and Effectiveness. The Journal of Social Psychology, 109(2), 237–244. http://doi.org/10.1080/00224545.1979.9924199