- Information Storage and Retrieval,
- Library Collection Development,
- Library Materials,
- Organizational Innovation,
- Program Evaluation,
- Regional Medical Programs
After a reduction in full-time equivalents, 2 libraries in large teaching hospitals and 2 libraries in small community hospitals in a western US statewide health system saw opportunity for expansion through a regional reorganization. Despite a loss of 2/3 of the professional staff and a budgetary decrease of 27% over the previous 3 years, the libraries were able to grow business, usage, awareness, and collections through organizational innovation and improved efficiency. This paper describes the experience--including process, challenges, and lessons learned--of an organizational shift to regionalized services, collections, and staffing. Insights from this process may help similar organizations going through restructuring.
Available at: http://works.bepress.com/barbara-delawska-elliott/18/