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Article
Knowledge management systems: an imperative for supporting the e-commerce customer
Proceedings of the 2000 information resources management association international conference on Challenges of information technology management in the 21st century (2000)
  • Babita Gupta, California State University, Monterey Bay
  • Lakshmi S Iyer, The University of North Carolina at Greensboro
Disciplines
Publication Date
May, 2000
DOI
10.5555/352040.353771
Citation Information
Babita Gupta and Lakshmi S Iyer. "Knowledge management systems: an imperative for supporting the e-commerce customer" Proceedings of the 2000 information resources management association international conference on Challenges of information technology management in the 21st century (2000) p. 904 - 905
Available at: http://works.bepress.com/babita-gupta/38/