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What The Text Is Happening? : Texting, Mobile Communications and the Academic Library
Criss Library Faculty Proceedings & Presentations
  • Audrey DeFrank, University of Nebraska at Omaha
  • Linda Parker, University of Nebraska at Omaha
Document Type
Conference Proceeding
Publication Date
Academic libraries are looking for ways to stay relevant to the Millennial/Internetgeneration. At the University of Nebraska at Omaha (UNO) Criss Library, we are conducting a pilot study on mobile computing to provide people to people (p2p) reference services. We will use smart phones and iPhones to interact with students who need information assistance. The study's objectives are the following: 1. Collect data to inform decisions about budgeting, reference services and staffing to re-tool for mobile computing; 2. Identify the audience for mobile computing; 3. Identify the skill sets needed by staff; 4. Create an action plan for redefining the delivery of reference services; and 5. Establish Criss Library as an innovator for mobile technology on the UNO campus. In our presentation, we will give a brief overview of mobile computing in academic libraries and report on the results of our study. In conclusion, we will offer ideas for the future of mobile computing in libraries.

Presented at Brick & Clink: An Academic Library Symposium, November 6, 2009, Northwest Missouri State University, Maryville, Missouri.

Also presented at Nebraska Library Association Annual Conference, October 29-30, 2009, LaVista, Nebraska.

Citation Information
Audrey DeFrank and Linda Parker. "What The Text Is Happening? : Texting, Mobile Communications and the Academic Library" (2009)
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