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Article
Feedback: Baby Boomer Manager Offends Millennial Trainee
Journal of Management Policy and Practice (2011)
  • Nanette Clinch, San Jose State University
  • Asbjorn Osland, San Jose State University
Abstract

Hana Tan, a recently employed college graduate was in the midst of her training program when her manager’s manager, a fellow named Eric, humiliated her, in her view, in front of her training group by criticizing her use of a ponytail. She wondered, “Should I quit? Do I have to take this stuff to get ahead? Should I report him?” We discuss the incident in the context of phenomenology, Snyder’s self monitoring, Goffman’s presentation of self, embeddedness and the role of frank feedback.

Keywords
  • Feedback,
  • Baby Boomer,
  • Manager,
  • Offends,
  • Millennial,
  • Trainee
Disciplines
Publication Date
2011
Citation Information
Nanette Clinch and Asbjorn Osland. "Feedback: Baby Boomer Manager Offends Millennial Trainee" Journal of Management Policy and Practice Vol. 12 Iss. 5 (2011)
Available at: http://works.bepress.com/asbjorn_osland/9/