Skip to main content
Article
Product distribution and service support strategy linkages: An empirical validation
International Journal of Physical Distribution & Logistics Management (1998)
  • Arvinder S. Loomba, University of Northern Iowa
Abstract
It has been proposed that critical linkages exist between product distribution and after‐sales service support functions in business organizations operating in marketing channel environments. By using the data from the US computer‐equipment manufacturing industry, this paper attempts to test empirically the propositions proposed by Loomba. Empirical results support that both product distribution and after‐sales service support strategies of business organizations operating in the computer‐equipment industry are closely linked to one another.
Publication Date
1998
DOI
10.1108/09600039810221694
Citation Information
Arvinder S. Loomba. "Product distribution and service support strategy linkages: An empirical validation" International Journal of Physical Distribution & Logistics Management Vol. 28 Iss. 2 (1998) p. 143 - 161 ISSN: 0960-0035
Available at: http://works.bepress.com/arvinder_loomba/45/