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Article
Leadership Development Priorities for the Financial Services Industry
Journal of Financial Service Professionals (2005)
  • Arthur L. Sherwood, Western Washington University
  • Priscilla S. Wolfe
  • Matthew J. Staley
Abstract
This research focuses upon identifying top leadership development priorities for the financial services industry. Current industry leaders were surveyed asking them to rate the importance of a variety of leadership development areas. Results indicate that ethics, communication, and change management span the individual, group, and organizational levels as top priorities. The results should prove useful to current and emerging leaders, human resource professionals, and outside trainers as they make choices regarding leadership content and materials to prepare effectively for the significant challenges facing the financial services industry.
Keywords
  • Financial services industry,
  • Professional employees,
  • Service industries,
  • Employee training personnel
Publication Date
November, 2005
Publisher Statement
Copyright of Journal of Financial Service Professionals is the property of Society of Financial Service Professionals
Citation Information
Arthur L. Sherwood, Priscilla S. Wolfe and Matthew J. Staley. "Leadership Development Priorities for the Financial Services Industry" Journal of Financial Service Professionals Vol. 59 Iss. 6 (2005) p. 50 - 57
Available at: http://works.bepress.com/arthur-sherwood/8/