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Article
Public Opinion Analysis of the Transportation Policy Using Social Media Data: A Case Study on the Delhi Odd–Even Policy
Transportation in Developing Economies
  • Pranamesh Chakraborty, Iowa State University
  • Anuj Sharma, Iowa State University
Document Type
Article
Publication Version
Accepted Manuscript
Publication Date
4-1-2019
DOI
10.1007/s40890-019-0074-8
Abstract

Twitter, a microblogging service, has become a popular platform for people to express their views and opinions on different issues. A sentiment analysis of the tweets can help in understanding the public opinion on different government decisions. This paper used Twitter data to extract the sentiments of people during the Phase 1 and Phase 2 of the odd–even policy implemented by the Delhi government to curb the air pollution and improve traffic flow. In this study, we used four different lexicon-based approaches: Bing, Afinn, National Research Council emotion lexicon, and Deep Recursive Neural Network-based Natural Language Processing software (CoreNLP) to extract sentiments from tweets and thereby assess overall public opinions. The daily trend obtained for each phase was normalized with the number of tweets and then compared using the Granger causality test. The causality test results showed that the trends obtained during the two phases were significantly different from each other. In particular, public sentiments were found to mostly turn negative during the later stage of the Phase 2 which indicates fading away of the public enthusiasm and positiveness towards the policy during the later stages of the policy implementation.

Comments

This is a post-peer-review, pre-copyedit version of an article published in Transportation in Developing Economies. The final authenticated version is available online at DOI: 10.1007/s40890-019-0074-8. Posted with permission.

Copyright Owner
Springer Nature Switzerland AG
Language
en
File Format
application/pdf
Citation Information
Pranamesh Chakraborty and Anuj Sharma. "Public Opinion Analysis of the Transportation Policy Using Social Media Data: A Case Study on the Delhi Odd–Even Policy" Transportation in Developing Economies Vol. 5 (2019) p. 5
Available at: http://works.bepress.com/anuj_sharma1/84/