Article
Should Chat Reference Be Staffed by Librarians? An Assessment of Chat Reference at an Academic Library Using LibStats
Internet and Reference Services Quarterly
(2011)
Disciplines
Publication Date
2011
Citation Information
Anthony Molaro, B. Bravendar and C. Lyon. "Should Chat Reference Be Staffed by Librarians? An Assessment of Chat Reference at an Academic Library Using LibStats" Internet and Reference Services Quarterly Vol. 16 Iss. 3 (2011) p. 111 - 127 Available at: http://works.bepress.com/anthony-molaro/7/