"Customer Services Is Dead: Long Live the Customer Experience" by Anthony Molaro

Anthony Molaro, PhD, MLIS

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Presentation

Customer Services Is Dead: Long Live the Customer Experience

Carver County Library (MN) (2016)

Anthony Molaro, St. Catherine University

Disciplines

Library and Information Science

Publication Date

February, 2016

Citation Information

Anthony Molaro. "Customer Services Is Dead: Long Live the Customer Experience" Carver County Library (MN) (2016)
Available at: http://works.bepress.com/anthony-molaro/11/