Staff Training at a Combined Services DeskWisconsin Library Association Annual Conference (2010)
AbstractIn the summer of 2008 Wendt Commons undertook the ambitious task of formalizing a training program for all library staff (including students) who work at the combined services desk. Panelists will discuss the development process, show materials created for the pilot program, and offer an evaluation of the outcome. Please attend this session for an engaging discussion of library staff training and leave with ideas that can be implemented in any library setting.
- staff training,
- student staff,
Publication DateNovember, 2010
Citation InformationAnne E. Rauh, Anne Glorioso and Amy Kindschi. "Staff Training at a Combined Services Desk" Wisconsin Library Association Annual Conference (2010)
Available at: http://works.bepress.com/anne_rauh/13/