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Article
He Asked Me What!? - Using Shared Online Accounts as Training Tools for Distance Learning Librarians
Journal of Library & Information Services in Distance Learning
  • Kelly Robinson, Embry-Riddle Aeronautical University
  • Anne Marie Casey, Embry-Riddle Aeronautical University
  • Kathleen Citro, Embry-Riddle Aeronautical University
Submitting Campus
Daytona Beach
Department
Staff Works - Hunt Library
Document Type
Article
Publication/Presentation Date
9-21-2016
Abstract/Description
This study explores the idea of creating a knowledge base from shared online accounts to use in training librarians who perform distance reference services. Through a survey, follow-up interviews and a case study, the investigators explored current and potential use of shared online accounts as training tools. This study revealed that the participants viewed the concept positively, but many encountered barriers to effectively employing a local knowledge base as a training tool.
DOI
https://doi.org/10.1080/1533290X.2016.1226580
Publisher
Taylor & Francis
Required Publisher’s Statement
The publisher's version of this article is available at this full-text link
Citation Information
Kelly Robinson, Anne Marie Casey and Kathleen Citro. "He Asked Me What!? - Using Shared Online Accounts as Training Tools for Distance Learning Librarians" Journal of Library & Information Services in Distance Learning Vol. 11 Iss. 1-2 (2016) p. 77 - 95
Available at: http://works.bepress.com/anne_marie_casey/28/