In this chapter, we motivate one potential type of future QA system that deals with questions more complex than simple factoid questions and which provides answers with their supporting context. Our approach is based on the issues we faced when developing and delivering a QA system to deal with real time questions in the domain of RLVs within the larger field of aerospace engineering. This particular domain, the actual users of the system, and the questions asked, all demanded a change in our question-answering strategy. First, the chapter will present background on the project that provided the context and a description of the system that was deployed. Next, the chapter analyzes the questions put to the system by the users and discusses the implications that this analysis and the user evaluation study had on our design of a QA system of the future.
Contribution to Book
Finding Answers to Complex QuestionsNew Directions in Question Answering
Document TypeContribution to Book
EditorMark T. Maybury
Citation InformationDiekema, A.R., Yilmazel, O., Chen, J., Harwell, S., He, L., and Liddy, E.D. Finding Answers to Complex Questions. In Maybury, M.T. (Ed.) New Directions in Question Answering. The MIT Press, 2004, p. 141-152.