Article
Changes for East Providence
The RILA Bulletin
(2010)
Abstract
The San Jose Method is a re-imagined type of library service model created by the San Jose Public Library. The basic principles are to better evaluate library space by looking at it from a patron, or customer, perspective. This incorporates more popular materials, more seating, more inviting spaces, and fewer bulky desks. As Ruth Barefoot, a San Jose librarian who now tours the country helping other libraries adapt said, "The patron doesn't care about library 'stuff', so we put all that behind the scenes, a give them what they do care about."
Disciplines
Publication Date
March, 2010
Citation Information
Andria Tieman. "Changes for East Providence" The RILA Bulletin (2010) Available at: http://works.bepress.com/andria-tieman/126/