"Redefining Flight Attendant Training: A Customer Service and Risk Management Approach" by Andrew Thomas

Selected Works of Andrew R. Thomas

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Redefining Flight Attendant Training: A Customer Service and Risk Management Approach

Department of Marketing

Andrew Thomas, The University of Akron

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Article

Publication Date

7-1-2003

Citation Information

Andrew Thomas. "Redefining Flight Attendant Training: A Customer Service and Risk Management Approach" Vol. 2 (2003) p. 5
Available at: http://works.bepress.com/andrew_thomas2/4/