Andrea Kupfer Schneider, Perception, Reputation and Reality: An Empirical Study of Negotiation Skills, Disp. Resol. Mag., Summer 2000, at 24. © 2000 American Bar Association. This information or any portion thereof may not be copied or disseminated in any form or by any means or downloaded or stored in an electronic database or retrieval system without the express written consent of the American Bar Association.