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Article
The Evolving E-Business Strategy: Lessons Learned
AMCIS 2003 Proceedings
  • Anand Jeyaraj, Wright State University - Main Campus
  • Marius Janson
Document Type
Article
Publication Date
1-1-2003
Abstract

Bricks-and-mortar companies wishing to create value-added Internet services do so in a business environment that is characterized by great uncertainty and, hence, formulating a coherent business strategy is exceedingly challenging. This paper presents a case study based analysis of the evolving eBusiness strategy of a bricks-and mortar grocer contrasted with the strategies of other competitors. The grocery company took a logical, measured, incremental, and, ultimately, successful approach to its eBusiness strategy formulation, development, and implementation. Our case study suggests that in an environment characterized by chaotic change bricks-and-mortar companies can benefit from a strategy informed by organizational learning and eBusiness integration.

Citation Information
Anand Jeyaraj and Marius Janson. "The Evolving E-Business Strategy: Lessons Learned" AMCIS 2003 Proceedings (2003)
Available at: http://works.bepress.com/anand-jeyaraj/82/