Article
Mediating Role of Social Commerce Trust in Behavioral Intention and Use
Information Systems Management
Document Type
Article
Publication Date
1-1-2023
Disciplines
Abstract
While the importance of s-commerce is implicitly recognized, inconsistencies in extant empirical research pose significant challenges. Based on perspectives from trust, social presence, and socio-technical theories, this study develops an integrated model of the factors that influence intention and use behavior, with particular attention to the role of trust in s-commerce. The model is tested using meta-analytic structural equation modeling techniques on 201 observations from 83 s-commerce studies. Implications for research and practice are discussed.
DOI
doi.org/10.1080/10580530.2022.2140370
Citation Information
Anand Jeyaraj, Elvira Ismagilova, Yassine Jadil, Prianka Sarker, et al.. "Mediating Role of Social Commerce Trust in Behavioral Intention and Use" Information Systems Management Vol. 40 Iss. 4 (2023) p. 354 - 370 ISSN: 1058-0530 Available at: http://works.bepress.com/anand-jeyaraj/36/