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Article
Speaking Up: A Conceptual Model of Voice Responses Following the Unfair Treatment of Others in Non-Union Settings
Human Resource Management
  • Caren B. Goldberg, American University
  • Mark A. Clark, American University
  • Amy B. Henley, Kennesaw State University
Department
Management & Entrepreneurship
Document Type
Article
Publication Date
2-1-2011
Abstract

Bridging the literature of procedural justice, social identification, and voice, we present a conceptual model of observers' voice responses to injustices perpetrated on coworkers. Based on social identity theory, we contend that similarity to the target of injustice influences observer identification with the target, as moderated by the observer's scope of justice, which then influences the observer's perceptions of injustice and decision to express voice. Additionally, we posit that the link between observers' perceptions of injustice and expressed voice is moderated by the observer's perceived opportunity to express voice. Finally, we propose that the decision to express voice individually or collectively depends on the justice climate along with the costs and benefits associated with each option. Theoretical and managerial implications are discussed

Digital Object Identifier (DOI)
10.1002/hrm.20402
Comments
This is the accepted version of the following article: Goldberg, Caren B., Mark A. Clark, and Amy B. Henley. "Speaking Up: A Conceptual Model of Voice Responses Following the Unfair Treatment of Others in Non-Union Settings." Human Resource Management 50.1 (2011): 75-94. Print., which has been published in final form at http://dx.doi.org/10.1002/hrm.20402
Citation Information
Goldberg, Caren B., Mark A. Clark, and Amy B. Henley. "Speaking Up: A Conceptual Model of Voice Responses Following the Unfair Treatment of Others in Non-Union Settings." Human Resource Management 50.1 (2011): 75-94. Print.